• From Risk Management to Patient Safety Management

    After quality management made its entry into the healthcare system at the beginning of the 1990s, triggered by the commodification of the medical and care sector, the year 2000 saw the establishment of risk management with the aim to lower complication and loss rates. For several years now, movement and further development has been recognisable. The...

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  • Rational Use Of Energy And Environment: The Culture For A Winning Sustainability

    The University Hospital Authority St. Orsola-Malpighi Polyclinic of Bologna is organised into seven departments of integrated activities (DAI), including 91 operational units and is equipped with 1,758 beds with a staff of 5,355 employees. 72,000 hospitalisations are carried out per year and 4,000,000 specialist services are made for outsiders. Overall...

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  • Putting The Cross-Border Healthcare Directive Into Hospital Practice

    In June 2006, the Council of Europe published its Conclusions on Common Values and Principles in EU Health Systems which called for an initiative on cross-border healthcare to ensure clarity about the rights and entitlements applying for EU citizens seeking treatment abroad. But at end of 2006, the Directive on services in the Single Market was adopted,...

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  • The Austrian Healthcare System

    Facts and Figures Austria is a democratic republic situated in central Europe, which covers a territory about 84,000 square kilometres. It has nine provinces including Vienna as its capital. About 8.5 million inhabitants live there and demographic forecasts predict that the population will grow to more than nine million by 2030. Since 1955 Austria...

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  • Living for the Age: Excellence in Austerity

    The Institute of Healthcare Management Northern Ireland Division held their annual conference in November 2011. The theme of the conference was “Living for the Age: Excellence in Austerity”. Explaining the concept, Stephen Hodkinson, IHM Chair NI Division believes “Managers have a responsibility to help shape policy and its modes of delivery. Their...

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  • Dutch Report on E-Health and Self-Management: More Care for Less Money

    The report, “E-health and self-management: a panacea for labour shortages and cost overruns in healthcare?” was first presented on 8 February in The Hague at the 12th Symposium "No self-care without e-care". Populations are ageing and an acute labour shortage in healthcare is imminent. The Ministry of Health, health insurers and healthcare professionals...

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  • EAHM and the Cross-Border Directive

    The new European Directive on patient rights in cross-border healthcare was adopted by the European Parliament and the Council of the European Union on 9 March 2011. It establishes, on a European legislative level, the general rule that patients have the right to receive healthcare in a EU Member State other than their own. Patients may be reimbursed...

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  • Most Common Forms of Social Media

    Twitter In their own words “Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations.” People communicate on Twitter by writing Tweets: 140 character long posts. Twitter is the place...

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  • Denise Silber, founder of Doctors 2.0 & You

    I asked Denise Silber, founder of the Doctors 2.0 & You conference, for her comments on the use of social media in hospitals and the reluctance of many executives to get involved. Thinking of Going Ahead with Social Media but Afraid of Loss of Control? Well, in fact, when you have one-way communication, you have a false sense of security. You...

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  • The Ethics of Online Healthcare

    For many people, e-health services and telemedicine provide convenient and flexible ways to manage their healthcare. However, a major enquiry by the UK-based independent Nuffield Council on Bioethics has identified a number of ethical questions and challenges associated with various forms of online healthcare. The Council’s report, Medical profiling...

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