You’re always connected The Respi-Link remote diagnostic system is a device relationship management (DRM) system that enables authorized Philips support specialists to securely access certain devices via the Internet. The Respi-Link system reduces the time required for some of the most common ventilator service activities, including real-time troubleshooting, software installation, diagnostic assistance, and device operation. Key advantages Faster call resolution for reduced downtime Software installation at customer's convenience reducing disruption to patient care Fewer on-site repair visits Support at your fingertips Whenever you need assistance, simply connect your computer to the appropriate communications port on your device. Then an authorized Philips Technical or Clinical Specialist can view the status of the device remotely and assist in troubleshooting. Since remote diagnosis occurs with you next to the device, learning and coaching is facilitated. Base software and enhancement options can be automatically downloaded at your convenience, reducing disruption to patient care.