• Healthcare Cross-collaboration to Support Ageing Community

    We now live longer but increased life expectancy has led to more pressure on healthcare services. The Design Council in the UK is involved in an innovative new drive to improve the experience for all concerned. Called Transform Ageing this new cross-sector initiative brings together people in later life, social entrepreneurs a nd health and social...

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  • Vulnerability Leading to Improvement: Hospitals Start Comparing Outcomes Internationally

      It might sound absurd, but most hospitals have no idea how good they are. Physicians have a strong internal drive to provide the best possible care for their patients and to continuously improve quality of care. But how do they know if they succeed?   Right now, we have a situation in healthcare where treatment results are not or are...

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  • Zoom On: Jorge Muniz - CEO Medcomic

    What are your key areas of interest and research? I am fascinated with pathophysiology in general. As an illustrator, I enjoy the opportunity to express my creativity and explore how the human body works. I feel lucky to be a PA in the field of internal medicine, where I get to help patients with a wide spectrum of issues. It’s very rewarding...

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  • Zoom On: Robert W. Wachter MD

    Robert W. Wachter, MD is Professor and Interim Chair of the Department of Medicine at the University of California, San Francisco, where he also directs the Division of Hospital Medicine. Author of 250 articles and 6 books, he coined the term “hospitalist” in 1996 and is generally considered the “father” of the hospitalist field, the fastest growing...

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  • Leading Together Programme: NHS England South’s Regional Medical Director Explains its Importance

    The NHS is constantly working to deliver health services which are safe, effective and provide a good experience of care. At some stage in our lives almost all of us will have cause to see a doctor – in our local general practice or in a hospital setting – and want to be sure that our doctors meet the high standards we expect. Every year doctors undergo...

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  • Zoom On: Dr. Paul Ballman

    Dr. Paul Ballman is Head of Leadership Development at Vodafone UK and the author of Red Pill: The Truth About Leadership. 1. What are your key areas of interest and research?  I am principally a practitioner in the area of leadership excellence, so that tends to drive my research interest. Much of my consulting work involves psychologically...

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  • 3 Leadership Essentials For An Exceptional Service Culture

    All organisations talk about service, but for healthcare organisations, service is everything. Fostering an exceptional service culture throughout your healthcare organisation can be a challenge, but it can be done.  In my book, Raising the Bar on Service Excellence , I talk about what it takes to get the people within the organisation to this level....

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  • Fad Spotting

    I recently came across a great article. It was written back in 2001 and was based on data from the 80s and 90s, but still may have something to teach us. Three researchers in Montreal, Danny Miller, John Hardwick and Isabel Le Breton-Miller had done an interesting analysis of management fads since 1985. Their first task was to figure out what constituted...

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  • Zoom On: Taher Shams, Managing Director, Zulekha Hospital

    Taher Shams, a passionate management professional, is responsible for the daily operations and overall management of Zulekha Healthcare Group, including Zulekha Hospitals in the UAE as well as the new Alexis Hospital in India. A gold medallist in marketing and finance, Mr. Taher Shams began his career with the Zulekha Healthcare Group and...

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  • How Do You Keep the Hippocratic Oath in a Modern World of Information Exchange?

    The Hippocratic Oath, one of the most famous texts in medicine, and perhaps one of the most famous oaths in any profession, is seen as a rite of passage when qualifying as a physician. It represents a commitment to, and the upholding of, ethical standards in medicine. As a qualified GP I remember the sense of pride in taking the oath, and my firm belief...

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