Search Tag: patient satisfaction

Health Management

The Keys to Staying Competitive in Today’s Healthcare Market

2017 16 Feb

Aging Populations and Cuts in Public Healthcare Funding are Driving new Levels of Competitive Pressure As global populations continue to age and governments continue to cut back on public healthcare funding, the ability to strengthen clinical capabilities, patient outcomes, and process efficiency is rapidly becoming the battleground on which competitive... Read more

Executive Health Management

Seven Innovation Strategies to Win Patients and Staff

2017 09 Feb

Seven Strategies Hospital Systems Can Pursue to Advance Their Clinical CapabiltiesHealthcare service providers face significant challenges in attracting patients and retaining qualified staff. The most obvious way to outshine one’s competitors is to offer superior clinical capabilities, but such innovations can seem prohibitively expensive. Read about... Read more

IMAGING Management

RSNA16: Going to a Top Medical School May Not Lead to Patient Satisfaction

2016 29 Nov

Patient satisfaction with radiologists appears to improve when the physicians did not attend one of the top 50 medical schools, according to Luke Ginocchio, MD, who presented a study that analysed ratings of radiologists on the website RateMDs. Ginocchio acknowledged the study’s limitations but said this was a trend that was noticeable. Their study... Read more

Executive Health Management

The Keys to Staying Competitive in Today’s Healthcare Market

2016 26 Oct

Six things your competition is probably already thinking aboutIntroduction   The conversation in healthcare today is no longer about whether competition is good or bad. It’s about who’s eating your lunch and what to do about it.   As more and more countries adopt market-based approaches for healthcare delivery, executive attention will continue to... Read more

Health Management

The Value of a Good Reputation

2016 25 Aug

HOW HEALTHCARE PROVIDERS CAN IMPROVE THEIR REPUTATION TO ATTRACT MORE PATIENTS AND QUALIFIED STAFF   A good reputation is an important asset for healthcare providers. Along with credible market positioning, it is vital for attracting self-reliant, quality-conscious, and cost-aware patient groups. Qualified and committed employees are key to a positive... Read more

Executive Health Management

Support for Enhanced Physician-Patient Communication Training

2016 07 Mar

A study presented the 2016 Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS), links patient-perceived physician empathy with improved outcomes and medical care satisfaction. The study has lent support to better doctor-patient empathy training.In the study, 112 new patients (mean age 51) at the Massachusetts General Hospital Department of... Read more

Executive Health Management

VIP Patients: Dividing Haves and Have-nots?

2016 18 Jan

A new company called Docent Health is creating software and mobile applications that will enable hospitals to organise and monitor every aspect of a patient's hospital visit. The service is designed to help healthcare providers treat patients the way upscale hotels treat their customers.  The software will be managed by specially trained staff who will... Read more

IT Management

How will HIMSS Value Score for EHRs Work?

2016 12 Jan

HIMSS Value Score is healthcare's first international quality measurement for the value of health IT. Launched in early December, the model will provide guidance to organisations seeking better strategies for turning their health IT investments into meaningful returns.The Value Score can be a useful tool especially to providers who may not understand... Read more

Executive Health Management

Ditch the Survey: Patient Satisfaction Assessment

2016 04 Jan

While patient satisfaction remains one of the most important factors used to determine the performance of a healthcare facility, they sometimes prove to be inadequate. That is why at Cleveland Clinic, patient satisfaction surveys are supplemented with other information such as complaints and compliments that come through the health system's ombudsman... Read more

IMAGING Management

4 Low-Cost Ways to Improve Your Radiology Service

2015 14 Dec

With the trend towards value-based reimbursement, providers are exerting more effort to improve quality of healthcare services. It's important to note that quality service delivery is determined on an individual basis, through patient-as-customer perceived satisfaction, which may be very different from essential clinical outcomes, according to an article... Read more