Search Tag: patient satisfaction
2023 14 Sep
The results of the lastest survey by the Care Quality Commission (CQC) reveal that patient satisfaction levels have remained static since 2021, but it suggests a more prolonged decline in most areas when compared to the performance in previous years. The survey asked a sample of 63,000 people if there was a change in their health while waiting...Read more
2019 15 Dec
Additional attention from pharmacists towards patients, such as educational talks about prescribed medications, may lead to increased level of patient satisfaction during hospital stays. This is the conclusion of the study, Pharmacists Transitions-of-Care Service Improves HCAHPS Scores and Decreases 30-day Hospital Readmission , conducted...Read more
2020 18 Oct
POSTPONED DUE TO COVID-19 HEALTH CONCERNS NEW DATES: OCTOBER 18-20, 2020 Find Marcus Evans Healthcare on Social Media Read more
2019 26 Aug
How End to End Enhanced Recovery and Prehabilitation Transformed Colorectal Surgery Outcomes Complications in all types of surgery place a significant burden on patients’ quality of life and on all clinicians involved in the care pathway. In laparoscopic colorectal surgery, anastomotic leaks are of great concern to surgeons and can place considerable...Read more
2017 09 Feb
Seven Strategies Hospital Systems Can Pursue to Advance Their Clinical Capabilties Healthcare service providers face significant challenges in attracting patients and retaining qualified staff. The most obvious way to outshine one’s competitors is to offer superior clinical capabilities, but such innovations can seem prohibitively expensive. Read...Read more
2016 26 Oct
Six things your competition is probably already thinking about Introduction The conversation in healthcare today is no longer about whether competition is good or bad. It’s about who’s eating your lunch and what to do about it. As more and more countries adopt market-based approaches for healthcare delivery, executive attention...Read more
2016 07 Mar
A study presented the 2016 Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS) , links patient-perceived physician empathy with improved outcomes and medical care satisfaction. The study has lent support to better doctor-patient empathy training. In the study , 112 new patients (mean age 51) at the Massachusetts...Read more
2016 18 Jan
A new company called Docent Health is creating software and mobile applications that will enable hospitals to organise and monitor every aspect of a patient's hospital visit. The service is designed to help healthcare providers treat patients the way upscale hotels treat their customers. The software will be managed by specially trained staff who...Read more
2016 04 Jan
While patient satisfaction remains one of the most important factors used to determine the performance of a healthcare facility, they sometimes prove to be inadequate. That is why at Cleveland Clinic, patient satisfaction surveys are supplemented with other information such as complaints and compliments that come through the health system's ombudsman...Read more
2015 07 Dec
In an effort to improve care, hospitals are inviting patients and family advisory councils to work on policies and projects along with the hospital staff. This would give them the opportunity to weigh in on matters that range from the design of hospital rooms to improving communication with nurses. They can even accompany doctors on their rounds. ...Read more
2015 03 Dec
A new study published in BMJ Open concludes that the employment of nurses trained abroad as a substitute for nurses educated at home presents risks to quality of care. Western countries like the U.S. and England rely on nurses trained abroad in times of shortages. This study was conducted with 12000 patients in a sample of 31 National Health Service...Read more
2015 18 Oct
A new study conducted by Dr. Witkoski-Stimpfel at NYUCN and the University of Pennsylvania School of Nursing's Center for Health Outcomes and Policy Research and published in Health Services Research shows that Magnet hospitals that are nationally accredited for nursing excellence have higher patient ratings of care than other hospitals. In order...Read more
2015 16 Aug
Patients today often use third-party review sites to review hospitals and share their experiences as well as find out what others have to say about healthcare facilities. One such platform is Yelp, a site that contains reviews about hospitals and other healthcare entities including nursing homes and dialysis centres. Now, Yelp is expanding the information...Read more
2015 20 Jul
Patient safety is key to providing quality healthcare. Now a new study shows that hospital nurse managers' (NMs) transformational leadership style can help create an environment conducive to patient safety. The finding is published in the Journal of Nursing Administration . Transformational leaders are proactive and convince followers to strive for...Read more
2015 17 Jul
Amidst changing trends in patient care delivery, it behooves healthcare providers to improve quality while also containing costs. A hospital's workforce is a key consideration in quality and cost analysis, so it's essential to have the proper mix of core and contingent staffing for more efficient work flow. Nurses and other healthcare professionals...Read more
2015 23 Jun
Physician ratings websites are intended to make patients better-informed consumers of healthcare, but some doctors worry that complainers will be the most outspoken contributors to rating sites, skewing scores and making the ratings less reliable. A new study, however, finds that that fear is unwarranted. Researchers compared the ratings of 1,425 doctors...Read more
2015 22 Jun
Clinical outsourcing can be an important strategy for health providers, in particular those seeking to add specific clinical expertise or make improvements in certain areas to serve patients better. So how does a hospital find a suitable clinical partner? An article, "Creating Outsourcing Relationships That Work", appearing in HealthLeaders Magazine...Read more
2015 20 Jun
According to a recent report from The Hastings Center, a nonpartisan research institute, patient satisfaction surveys may be doing more harm than good. While the intention of patient satisfaction surveys may be to evaluate the performance of an organisation or a service, the report suggests that the survey may end up increasing the cost of healthcare...Read more
2015 27 Feb
Patient satisfaction ratings do not rise in proportion to hospital renovation expenditures, according to a pre- and post-evaluation study conducted by researchers at Johns Hopkins University School of Medicine. The study found that patients’ experiences of care were only modestly impacted by hospital aesthetics, despite the widespread belief that patient-centred...Read more
2014 22 Jul
Team-based approaches to patient care are a relatively recent innovation in healthcare delivery. When properly implemented, team-based approaches have been shown to improve clinical decision-making, especially for the treatment of patients with complicated medical conditions. In practice, team-based care takes many forms, such as inpatient care management...Read more