• Successful Negotiation of Outsourcing Agreements

    Speaking at HIMSS 2012 in Las Vegas, Diana J.P. McKenzie Partner and Chair of an IT and outsourcing practice group identified key negotiation points in billing and collections outsourcing agreements (RCM, Revenue Cycle Management Contracts), highlighted ideas for benchmarking vendor performance and strategies for risk and reward. McKenzie believes...

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  • The Next Step for Patient-Centred Care?

    Today we can’t imagine working without emails and online resources; the Internet has become an integral part of our everyday lives. In the future, I believe all organisations, including healthcare institutions, will feel the same way about social media. Through this article I want to introduce you to the most common forms of social media and illustrate...

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  • Most Common Forms of Social Media

    Twitter In their own words “Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the accounts you find most compelling and follow the conversations.” People communicate on Twitter by writing Tweets: 140 character long posts. Twitter is the place...

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  • Denise Silber, founder of Doctors 2.0 & You

    I asked Denise Silber, founder of the Doctors 2.0 & You conference, for her comments on the use of social media in hospitals and the reluctance of many executives to get involved. Thinking of Going Ahead with Social Media but Afraid of Loss of Control? Well, in fact, when you have one-way communication, you have a false sense of security. You...

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  • Technology Lets the Light Shine in:

    When MaineGeneral Health opens its New Regional Hospital in 2014, here’s what people will notice: Sunlight, big windows, private rooms, lounges, a courtyard and a healing garden. Here’s what they may not notice: Cuttingedge information technology running through every inch of the building. And MaineGeneral is OK with that. The New Regional...

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  • (E)Hospital Lab and Diagnostics Supplement

    Laboratory Information Management Systems (LIMS) are an increasingly important part of modern laboratory infrastructure. As typically very sophisticated software products, LIMS often require considerable resources to select, deploy and maintain. Larger organisations may have access to specialist IT support to assist with requirements elicitation and...

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  • Active Surveillance Testing (AST) for MRSA Carriage

    The issue of healthcare-associated infections (HAIs) is one that commands increasing public, professional and governmental attention worldwide. The success of interventions to control avoidable HAIs, including infections associated with meticillin-resistant Staphylococcus aureus (MRSA), is evidenced by recent data from the European Antibiotic Resistance...

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  • Usefulness of Biomarkers in the Clinical Decision Making Process in Sepsis

    Why are Clinicians using Biomarkers more Frequently? The criteria to define the presence of sepsis (Levy et al. 2003) as well as to evaluate its clinical severity are not satisfactory since the signs and symptoms of sepsis are poorly specific and highly sensitive. Even more difficult than the diagnosis, is the monitoring of infection response to...

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  • Healthy Hospital Personnel

    A hospital and its services, from nursing staff and doctors to management, is a business in which the daily concern of many employees is the health of their patients. Einsiedeln hospital recognises the equal importance of the welfare of its staff and has implemented a peer project as part of its quality management system. This type of project is...

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  • Interview: Manfred Klocke, CEO of the Ecclesia Group

    Firstly, Tell Us a Bit About Ecclesia. What does the Company do and What are its Main Objectives? The Ecclesia Group as international insurance broker is representative of its clients' interests vis-à-vis the insurance industry. The company, which is independent of banks and insurers, belongs with its 1,300 employees to the major players in Europe,...

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