Search Tag: triage
2015 28 Sep
Use of Lean management methodology to improve care efficiencies is new for healthcare. A new report in The Journal of Nursing Administration describes how a Lean-based in the emergency department of a large hospital significantly reduced patients’ wait times and length of stay, while improving patient throughput and satisfaction level. The approach...Read more
2014 14 Oct
Telephone advice nursing, or ‘telenursing’ including telephone triage, is defined as the practice of providing ‘a component of telephone nursing practice that focuses on assessment, prioritisation, and referral to the appropriate levels of care’ and ‘identifying the nature and urgency’ of a caller's or patient's needs'. In Sweden, the service is called...Read more