Search Tag: timely service

IMAGING Management

What Can Radiology Learn from Hotels?

2015 05 Jan

A hotelier shares his thoughts on customer service in an article recently published in the Journal of the American College of Radiology. The article is based on a lecture given by Mr. Horst H. Schulze on how a business or organisation can optimise service for their customers. Schulze currently serves as the chairman and chief executive officer of Capella... Read more