Search Tag: feedback
Tweeting-at-medical-conferences-impact-on-speakers-presentations
2015 14 Jan
In a pilot study into the impact of Twitter on conferences, researchers found that social media may impact on quality of presentations as speakers receive real-time feedback. The study of Twitter posts from a medical conference found that while the majority of tweets were accurate, some were not and misrepresented what the speaker had said. Indeed,...Read more
Improving-the-radiology-service-patient-experience
2015 20 Jan
Radiologists are increasingly recognising their role as direct service providers to patients and seeking to offer an exceptional patient experience as part of high-quality service delivery. A recent article by Andrew Rosenkrantz, MD and Kristine Pysarenko, MD from NYU Langone Medical Center, published in Academic Radiology , explores important areas...Read more
Online-physician-profiles-include-patient-feedback
2015 21 Feb
Rush University Medical Center (Chicago, IL) has begun adding the results of patient surveys to the profiles of individual physicians on its website ( www.rush.edu ). Rush has added the patient evaluation scores to about 100 physician profiles since the beginning of 2015 and expects to reach approximately 180 in all. The profiles appear on the site’s...Read more
Shadowing-improves-patient-care-experience
2015 29 Apr
Understanding every moment of the patient and family experience in their journeys through a healthcare system — from parking in the hospital garage to being treated in the ICU — is key to achieving patient-centred care. This is the philosophy behind a novel quality improvement programme implemented at the University of Pittsburgh Medical Center (UPMC)....Read more
Sleep-loss-hinders-decision-making-in-high-risk-situations
2015 12 May
Results of a new study, reported in the journal Sleep , provide a new understanding of how sleep deprivation can lead doctors, first responders, military personnel and others in a crisis situation to make catastrophic decisions. For the first time, researchers at Washington State University created a laboratory experiment that simulates how sleep...Read more
Low-tech-tool-benefits-radiologists
2015 14 Jun
In an era of sophisticated business analytics and elaborate social media campaigns, one low-tech tool remains useful: a survey of key stakeholders. For the Department of Radiology at New York University (NYU) Langone Medical Center, use of this low-tech tool has made a lot of difference in terms of service quality improvements and greater collaboration...Read more
Three-steps-to-thinking-like-a-leader
2015 11 Aug
Certain desirable skills and attributes can help you become a leader — that's according to competency-based models. But to be an effective leader, you need to adopt a mental model that makes it possible to acquire those skills and demonstrate those attributes/behaviours in the first place, according to Eric J. McNulty, director of research at the National...Read more
Multi-source-feedback-improves-surgeon-performance
2015 30 Aug
A performance evaluation tool widely used in industry is effective in assessing surgeons' adherence to standards of excellence and promoting changes in behaviour to improve surgical practice and teamwork, according to a new study published online by the Journal of the American College of Surgeons . Researchers at Ariadne Labs, Boston, applied multi-source...Read more
Paediatric-communication-improves-with-family-input
2015 10 Sep
Poor communication between medical teams and families can lead to errors and poor-quality care. New research has demonstrated that a multidisciplinary improvement team involving a family advisor can be effective in helping improve communication between care teams and families in paediatric intensive care units (PICUs). "Including a family advisor as...Read more
10-ways-to-foster-creativity
2015 19 Sep
Innovation and creativity can help you become more productive, according to an Opinion article in the Journal of the American College of Radiology . If you think you're not the creative type, the article includes 10 simple strategies intended to promote creativity. "It’s not that some people are naturally creative and others are not," writes Puneet...Read more
The-show-must-go-on
2015 29 Sep
A paper published in the journal Organizational Dynamics provides a leadership learning framework developed as a result of the authors' research with Broadway producers. This framework will enable individuals to develop personal leadership learning strategies as well as encourage organisations to provide opportunities that foster effective leadership...Read more
4-low-cost-ways-to-improve-your-radiology-service
2015 14 Dec
With the trend towards value-based reimbursement, providers are exerting more effort to improve quality of healthcare services. It's important to note that quality service delivery is determined on an individual basis, through patient-as-customer perceived satisfaction, which may be very different from essential clinical outcomes, according to an article...Read more
Back-to-school-report-card-feedback-effective-for-training-surgeons
2015 22 Dec
One-on-one feedback and written report cards are effective tools for helping surgery residents do better in preventing dangerous blood clots among hospitalised patients, according to a new Johns Hopkins study published in Annals of Surgery . Researchers explain that the feedback strategy was designed to enhance the use of correct therapy in surgery...Read more
Outsource-or-upgrade-5-big-big-data-questions
2016 04 Jan
Big data analytics is increasingly becoming more integral to the way health providers interact with patients. This trend is likely to continue, especially with expanding use of mHealth tools such as smartphone apps and wearable devices. 2015 may have been a big year for healthcare big data analytics, but the next 12 months are likely to bring even...Read more
The-right-way-to-appraise-staff-performance
2018 23 Jan
Hospitals need not wait for yearly performance reviews to give feedback and assessments to physicians and other medical staff. There are instances when giving feedback in real time is necessary so that medical professionals realise the urgency or importance of implementing the suggestions for the benefit of patients. According to experts, feedback...Read more
Smile-at-the-doctor-you-may-receive-better-care
2019 21 Mar
Under most conditions, positive social interactions have beneficial implications for employee performance, say Tel Aviv University researchers Several studies recently undertaken by The Tel Aviv University revealed that positive interactions with patients improved team performance under most conditions. Yet these generally positive...Read more
Continuous-improvement-through-peer-learning
2020 22 Oct
Traditionally, the radiology community advocates peer review for quality assurance. The current trend is to focus more on peer learning, where learning from peers in a continuous improvement mode becomes more important than focusing on the (number of) diagnostic errors. Agfa HealthCare has developed a module that supports both peer review and peer...Read more