Search Tag: Communication
2024 13 Nov
Seriously ill patients and their families endure intense emotional suffering, which must be addressed through compassionate communication from clinicians as part of the treatment process. In a recent study published in Mayo Clinic Proceedings, researchers highlight specific “never words”—phrases that should never be used—and offer guidance...Read more
2024 16 Apr
Imagine yourself as a skilled tightrope walker gracefully navigating a crowded hospital atrium. Below you, a sea of patients and staff represents the sensitive patient health information (PHI) you manage daily. Your goal? Confidentiality must be ensured to traverse this digital tightrope securely while clear communication is maintained. This,...Read more
2023 03 Nov
Faster than ever patients can now access their radiology reports via online portals. In response, radiologists are evolving their communication approaches. It is essential that the language used in these reports is simplified so that they are more understandable to the wide range of people reading the reports. Moreover, as radiologists increasingly...Read more
2023 11 Jul
CGFNS International announced that it has appointed Lea Sims, a veteran executive who has held both private and public sector marketing leadership roles, as its Chief Marketing and Communications Officer. Sims will join the CGFNS senior leadership team and play an integral role in driving the organization’s brand transformation strategy. Sims...Read more
2021 18 May
A leading cause of medical error, handoffs are a major communication challenge in diagnostic and interventional radiology practice. The term “handoff” refers to purposeful movements in care delivery between different providers or clinical settings with the intention of maintaining continuity of care. For radiology, care delivery...Read more
2020 11 May
Summary: Staff management during critical times can be and often is very challenging. Therefore, there is a need to learn new processes, acquire new skills/information and use new approaches. A veteran nursing expert talks about how you train, inform and support your staff to achieve the best possible outcomes during a crisis....Read more
2020 11 May
Summary: Tan Tock Seng Hospital, a large multi-disciplinary public hospital in Singapore enters into the future of Hospital Operations with Command, Control & Communications (C3) capabilities at its new Integrated Operations Command Centre. On 22 Jan 2020, Singapore raised its Disease Outbreak Response System Condition (DORSCON)...Read more
2020 11 May
Summary: Communication during a crisis is always a challenge and even more so with the unprecedented COVID-19 pandemic. A group of experts from Ghent University in Belgium talked to HealthManagement.org about the elements of a communication strategy, workflow arrangements and adjustments required in critical times and the ways of how...Read more
2020 26 Feb
Significantly reducing the length of a patient’s stay can be achieved by a measure as obvious as provider teams holding integrated care conferences (ICCs), ie daily meetings during which providers share information. You may also like : Trust-Abundant Team Principles According to the study (Shilian et al. 2020) published in The Journal...Read more
2020 29 Jan
Summary: An initiative in Spain is tapping into the wealth of digital and non-digital communication amongst staff for streamlining information in an innovative interconnective platform called Plan Adapta. Communication among healthcare professionals: what a challenge. Innovation propelled by technology is one of the most significant opportunities...Read more
2020 22 Jan
As more patients become engaged in their care, they require medical communication like radiology reports to be more understandable. According to Tessa S. Cook, assistant professor of radiology at the Perelman School of Medicine at the University of Pennsylvania in Philadelphia, imaging informatics could contribute to facilitating patient-radiologist...Read more
2019 29 Aug
Effective management is the key to success for any business and the same can be said for the management of hospital systems. Here we explore the top nine management tips to running your hospital successfully. 1) Training of Hospital Staff New staff introduced to the hospital must be competent hospital managers. Hospital staff should be encouraged...Read more
2019 26 Aug
Summary: For the clinician leaders healthcare desperately needs, training has to begin in medical school and continue throughout a career. The connection between great leaders and successful organisations that effectively innovate to remain competitive and provide shareholder value has been well demonstrated in business. To that end, many...Read more
2019 26 Aug
Summary: The authors examine the process involved in creating a strong brand and the advantages that this can bring to an organisation and in particular hospitals by enabling them to establish a significant and distinguished position against their competitors. In manufacturing, retailing and the service sector, it is indisputable: in order...Read more
2019 26 Aug
Summary: HealthManagement.org spoke to Nick Adkins, founder of #pinksocks, a movement that began in healthcare and spreading like wildfire in all industries by activating people to connect by sharing each other’s stories with compassion and empathy to work together as one. What does it mean to be part of the pink socks tribe? ...Read more
2019 22 Jul
This July 23rd marks another #hellomynameis Day, a campaign created by Dr. Kate Granger MBE and Chris Pointon to put both staff and patient trust back into healthcare. The inspiration behind the campaign arose when Dr. Granger was admitted into hospital and found herself frustrated with healthcare staff who did not introduce themselves before administering...Read more
2019 19 Mar
Radiologists have long been considered “ doctors’ doctors ,” as they communicate primarily with referring physicians and other radiologists. A key reason behind this: radiologists expend much of their professional effort interpreting medical imaging examinations. They create a formal report to communicate the results of the examination with referring...Read more
2019 14 Mar
Vital minutes before unconsciousness Anaesthesia is a diverse specialty with a wide range of necessary skills, one of which is effective communication. The myth that anaesthetists pick the specialty ‘because you don’t need to talk to your patients’ persists. Whether said in jest or disdain this concept gains ground because, yes...Read more
2019 13 Mar
The work environment of a radiologist consists of working closely with medical students, residents, fellows and ancillary staff, in addition to spending long periods of time in a small space with other radiologists. It is therefore necessary for radiologists to work well together or as a team. It's worth noting that teams are more about personality...Read more
2019 22 Feb
Deter defensiveness, solve problems Chris Argyris’ insights on bad communication and defensiveness are the building blocks for organisational communication. A celebrated business theorist, Chris Argyris (1923-2013) was James Conant Professor of Education and Organizational Behavior Emeritus at Harvard Business School. His concepts form...Read more
2018 23 Nov
Mobile phones (including SMS), email, instant messaging apps, and social media platforms all provide us an easy way to communicate with co-workers and other people. While technology is associated with communication efficiency, the question is "Are we able to communicate effectively?" Especially for hospital and health system leaders, there are certain...Read more
2018 16 Oct
Avicenne ICU’s initiative. Decisions to limit therapy (DTLT) are routine for ICU physicians. Although breaking bad news is one of the most difficult tasks clinicians face, ongoing communication is even more crucial as families (not necessary following a legal or genetic definition) of critically ill patients have heightened communication...Read more
2018 26 Sep
A physician’s office is a busy place, and patients often have to queue up just to see their physician. Time is precious, and apparently time is something which physicians and staff can never have enough of. "Making the most of this time and communicating well is key," says Matt Eventoff, a communication and messaging strategist and founder...Read more
2018 22 Sep
Explainer videos as a communication tool. Whether you want to teach staff, motivate them, alter their perceptions, or simply share an idea, animated video is an engaging and memorable approach. The introduction and evolution of innovative ways to represent concepts and topics via animated video have vitalised the learning environment,...Read more
2018 21 Aug
New methods of patient empowerment and communication with doctor. In the Mühldorf clinic, patients have been equipped with a ‘smart visit’ app in a pilot project to gain experience with a new instrument of data communication. Data Transmition There are numerous apps to assist people with a broad range of issues relating...Read more
2018 20 Jul
23 July marks international #hellomynameis day, the campaign which spreads the message on something that is sadly lacking in some healthcare quarters: simple and human communication between staff and patients. HealthManagement.org caught up with campaign co-founder, Chris Pointon, to find out about the wildfire changes the campaign is making in...Read more
2018 27 Jun
Among critically ill patients and their surrogates, a family-support intervention delivered by the interprofessional ICU team did not significantly affect the surrogates’ burden of psychological symptoms, according to results of the PARTNER trial. Researchers note, however, that the surrogates’ ratings of the quality of communication and the patient-...Read more