Medical Assistant - Gastroenterology

About the job

Medical Assistant - Gastroenterology - Days - 40 Hours/Week

Expected Starting Salary Range: 18.00 - 21.16+

SUBFUNCTION DEFINITION: Medical assistants complete administrative and clinical tasks throughout the hospital

Scope: The Medical Assistant with the required training; education and demonstration of clinical competency; performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician.

Representative Responsibilities

• Patient Care
  
  

Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs. Assist care providers with procedures and physical exams of patients. Prepare patients for examination and treatment. Provide care consistent with the family-centered care and medical home models. Provide flexible, culturally competent and responsive care to the needs of the patient and family. Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.

• Customer Service
  
  

Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families. Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner. Respond quickly to parent requests and concerns. Provide appropriate education/information to patients and/or families.

• Collaboration
  
  

Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals. Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions. Share knowledge and/or provide support for team members. Contribute to and promote a positive and professional work environment/atmosphere.

• Data Management
  
  

Manage records per department policy. Assist with collection of data for various forms. Obtain consent and release of information forms when indicated. Maintain patient files, records and other information. Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.

• Laboratory Work and Testing
  
  

May manage specimens per protocols. Maintain knowledge of all routine testing processes and retrieve test results. Communicate normal lab results as appropriately delegated.

Education/Experience

Required:

• High school diploma or equivalent
• Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline
  
  

Preferred

Unique Skills:

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).

Job

Clinical/Non-Nursing

Primary Location

United States-Ohio-Cincinnati-Burnet Building Location C

Schedule

Full-time

Shift

Day Job

Job Type

Standard

Department

Gastroenterology

Employee Status

Regular

FTE

1.0

Weekly Hours

40

Salary Range

17.59