Creating an Effective Workforce
Nurses and other healthcare professionals are at the core of patient safety and satisfaction, according to Jackie Larson, senior vice president of Avantas, a company that provides expertise in healthcare labour management. “You have to know the right numbers of core staff and contingency staff so you can be ready to backfill when you need to,” she said.
Getting the right mix also impacts staff satisfaction and retention. Core staff members typically do not like to work overtime when census in their unit is high or be called off when census is down. “Research consistently shows that scheduling issues are one of the leading causes of nurse dissatisfaction," Larson noted. Qualified contingency staff can be deployed when and where they are needed the most.
Avantas has developed the science of creating the right mix of core and contingent staff on a unit-to-unit level for provider organisations, according to Larson. The process includes analysis of patient volumes, acuity, behaviours and trends along with current staffing and future changes such as the building of a new wing, which might temporarily reduce and later increase the number of available beds. Historical data for patients and staffing, temperature data and seasonal variations such as the flu season are also considered.
From this analysis, an organisation can begin to develop a strategic workforce plan that can help leaders and managers understand how effectively they are using core staff and provide guidance for hiring and utilisation of contingent workers, said Larson.
The plan must account for the uniqueness of permanent core staff behaviours and dynamics to handle the workload. For example, a unit with a highly experienced staff might use a high amount of paid time off and need more contingency personnel to fill in.
Avantas has done a workforce analysis of core and contingency staff at the unit level for Penn State Hershey Medical Center. It found that some units, such as the heart and vascular ICU, required more core staff with the precise skills required to care for those patients.
A generalised static ratio for core and contingent staff cannot be declared for all hospitals because variables differ markedly from hospital to hospital, Larson added.
Source: AMN Healthcare
Image credit: Flickr.com
Published on : Fri, 17 Jul 2015
The HAMILTON-T1 combines for the first time the functionality of a fully featured intensive care unit ventilator with the compactness and ruggedness required for transport. This is why the HAMILTON-T1 enables you to provide optimal ventilation therapy...
The fully featured ICU ventilator, HAMILTON-MR1, guarantees uncompromised continuous ventilation care from the ICU to the MRI scanner and back. Its reliability and high performance, with advanced lung-protective strategies and patient-adaptive modes,...
The HAMILTON-C3 ventilator is a modular high-end ventilation solution for all patient groups. Offering a number of unique features, the HAMILTON-C3 is one of the first ventilators featuring the “Ventilation Autopilot” INTELLiVENT-ASV®. The HAMILTON-C3’s...