Search Tag: patient satisfaction
Does-team-based-care-improve-patient-satisfaction
2014 22 Jul
Team-based approaches to patient care are a relatively recent innovation in healthcare delivery. When properly implemented, team-based approaches have been shown to improve clinical decision-making, especially for the treatment of patients with complicated medical conditions. In practice, team-based care takes many forms, such as inpatient care management...Read more
Hospital-aesthetics-not-enough-to-improve-patient-satisfaction
2015 27 Feb
Patient satisfaction ratings do not rise in proportion to hospital renovation expenditures, according to a pre- and post-evaluation study conducted by researchers at Johns Hopkins University School of Medicine. The study found that patients’ experiences of care were only modestly impacted by hospital aesthetics, despite the widespread belief that patient-centred...Read more
How-productive-are-patient-satisfaction-surveys
2015 20 Jun
According to a recent report from The Hastings Center, a nonpartisan research institute, patient satisfaction surveys may be doing more harm than good. While the intention of patient satisfaction surveys may be to evaluate the performance of an organisation or a service, the report suggests that the survey may end up increasing the cost of healthcare...Read more
Successful-outsourcing-relationships
2015 22 Jun
Clinical outsourcing can be an important strategy for health providers, in particular those seeking to add specific clinical expertise or make improvements in certain areas to serve patients better. So how does a hospital find a suitable clinical partner? An article, "Creating Outsourcing Relationships That Work", appearing in HealthLeaders Magazine...Read more
How-effective-are-online-ratings-of-doctors
2015 23 Jun
Physician ratings websites are intended to make patients better-informed consumers of healthcare, but some doctors worry that complainers will be the most outspoken contributors to rating sites, skewing scores and making the ratings less reliable. A new study, however, finds that that fear is unwarranted. Researchers compared the ratings of 1,425 doctors...Read more
Creating-an-effective-workforce
2015 17 Jul
Amidst changing trends in patient care delivery, it behooves healthcare providers to improve quality while also containing costs. A hospital's workforce is a key consideration in quality and cost analysis, so it's essential to have the proper mix of core and contingent staffing for more efficient work flow. Nurses and other healthcare professionals...Read more
Nursing-transformational-leadership-for-patient-safety
2015 20 Jul
Patient safety is key to providing quality healthcare. Now a new study shows that hospital nurse managers' (NMs) transformational leadership style can help create an environment conducive to patient safety. The finding is published in the Journal of Nursing Administration . Transformational leaders are proactive and convince followers to strive for...Read more
What-satisfies-imaging-patients-views-differ
2015 10 Aug
When one radiology practice in the U.S. wanted to evaluate patient satisfaction, it decided to learn from the hospitality industry. The University of Texas MD Anderson Cancer Center Department of Diagnostic Radiology collaborated with the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management and the University of Nevada,...Read more
Patient-hospital-quality-reviews-on-yelp
2015 16 Aug
Patients today often use third-party review sites to review hospitals and share their experiences as well as find out what others have to say about healthcare facilities. One such platform is Yelp, a site that contains reviews about hospitals and other healthcare entities including nursing homes and dialysis centres. Now, Yelp is expanding the information...Read more
Nursing-excellence-key-to-higher-patient-ratings-of-care
2015 18 Oct
A new study conducted by Dr. Witkoski-Stimpfel at NYUCN and the University of Pennsylvania School of Nursing's Center for Health Outcomes and Policy Research and published in Health Services Research shows that Magnet hospitals that are nationally accredited for nursing excellence have higher patient ratings of care than other hospitals. In order...Read more
Computer-use-linked-to-patient-satisfaction
2015 30 Nov
A new study appearing in JAMA Internal Medicine indicates that high computer use by clinicians in safety-net hospital clinics is associated with lower patient satisfaction. The observational study was conducted over two years at an academically affiliated public hospital with a basic electronic health record. Safety-net clinics cater for populations...Read more
Lower-patient-satisfaction-with-nurses-trained-abroad
2015 03 Dec
A new study published in BMJ Open concludes that the employment of nurses trained abroad as a substitute for nurses educated at home presents risks to quality of care. Western countries like the U.S. and England rely on nurses trained abroad in times of shortages. This study was conducted with 12000 patients in a sample of 31 National Health Service...Read more
Patient-advisory-councils-work-on-hospital-policy-with-medics
2015 07 Dec
In an effort to improve care, hospitals are inviting patients and family advisory councils to work on policies and projects along with the hospital staff. This would give them the opportunity to weigh in on matters that range from the design of hospital rooms to improving communication with nurses. They can even accompany doctors on their rounds. ...Read more
4-low-cost-ways-to-improve-your-radiology-service
2015 14 Dec
With the trend towards value-based reimbursement, providers are exerting more effort to improve quality of healthcare services. It's important to note that quality service delivery is determined on an individual basis, through patient-as-customer perceived satisfaction, which may be very different from essential clinical outcomes, according to an article...Read more
Ditch-the-survey-patient-satisfaction-assessment
2016 04 Jan
While patient satisfaction remains one of the most important factors used to determine the performance of a healthcare facility, they sometimes prove to be inadequate. That is why at Cleveland Clinic, patient satisfaction surveys are supplemented with other information such as complaints and compliments that come through the health system's ombudsman...Read more
How-will-himss-value-score-for-ehrs-work
2016 12 Jan
HIMSS Value Score is healthcare's first international quality measurement for the value of health IT. Launched in early December, the model will provide guidance to organisations seeking better strategies for turning their health IT investments into meaningful returns. The Value Score can be a useful tool especially to providers who may not understand...Read more
Vip-patients-dividing-haves-and-have-nots
2016 18 Jan
A new company called Docent Health is creating software and mobile applications that will enable hospitals to organise and monitor every aspect of a patient's hospital visit. The service is designed to help healthcare providers treat patients the way upscale hotels treat their customers. The software will be managed by specially trained staff who...Read more
Support-for-enhanced-physician-patient-communication-training
2016 07 Mar
A study presented the 2016 Annual Meeting of the American Academy of Orthopaedic Surgeons (AAOS) , links patient-perceived physician empathy with improved outcomes and medical care satisfaction. The study has lent support to better doctor-patient empathy training. In the study , 112 new patients (mean age 51) at the Massachusetts...Read more
The-value-of-a-good-reputation-1
2016 25 Aug
HOW HEALTHCARE PROVIDERS CAN IMPROVE THEIR REPUTATION TO ATTRACT MORE PATIENTS AND QUALIFIED STAFF A good reputation is an important asset for healthcare providers. Along with credible market positioning, it is vital for attracting self-reliant, quality-conscious, and cost-aware patient groups. Qualified and committed employees are key to a...Read more
The-keys-to-staying-competitive-in-today-s-healthcare-market
2016 26 Oct
Six things your competition is probably already thinking about Introduction The conversation in healthcare today is no longer about whether competition is good or bad. It’s about who’s eating your lunch and what to do about it. As more and more countries adopt market-based approaches for healthcare delivery, executive attention...Read more
Rsna16-going-to-a-top-medical-school-may-not-lead-to-patient-satisfaction
2016 29 Nov
Patient satisfaction with radiologists appears to improve when the physicians did not attend one of the top 50 medical schools, according to Luke Ginocchio, MD, who presented a study that analysed ratings of radiologists on the website RateMDs . Ginocchio acknowledged the study’s limitations but said this was a trend that was noticeable. Their study...Read more
Seven-innovation-strategies-to-win-patients-and-staff
2017 09 Feb
Seven Strategies Hospital Systems Can Pursue to Advance Their Clinical Capabilties Healthcare service providers face significant challenges in attracting patients and retaining qualified staff. The most obvious way to outshine one’s competitors is to offer superior clinical capabilities, but such innovations can seem prohibitively expensive. Read...Read more
The-keys-to-staying-competitive-in-today-s-healthcare-market-1
2017 16 Feb
Aging Populations and Cuts in Public Healthcare Funding are Driving new Levels of Competitive Pressure As global populations continue to age and governments continue to cut back on public healthcare funding, the ability to strengthen clinical capabilities, patient outcomes, and process efficiency is rapidly becoming the battleground on which...Read more
Committing-to-the-future-of-medicine
2018 25 Jan
T h e f u t u r e i s n o t s o f ar o f f a s a n e w bo o k o n f u t u r e he al t h c a r e s h o ws A new book r eleased by Jacobs Institu t e has its finger on the pulse of th e lightning-speed changes...Read more
Prepare-your-hospital-for-the-future
2018 25 Jan
H e a l t h c a r e e x p e r t s a r o u n d t he g l o b e we i g h i n o n t he f u t u r e o f t he s e c t o r. Globally-c r owdsource d inpu t ha s show n tha t technolog y wil l trigge r hug...Read more
Future-medicine-today-s-healthcare-1
2018 25 Jan
Is the “Smart Hospital” a chance for change? Prof. Heinemann explains how futuristic and smart technologies that are used in preventive and diagnostic healthcare, are embedded in a new digital professionalism and quality. Artificial intelligence (AI) in diagnostic radiology, robots in nursing and operating theatres, augmented and virtual reality...Read more
National-healthcare-cxo-summit-spring-2018
2018 20 May
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Ecr-2018-ct-patient-information-videos-save-time-increase-satisfaction
2018 10 Mar
Did you know that the first airline safety video was produced by Virgin America in 2007 ? Now these videos are widely accepted, and in time patient information videos may be just as routine, according to Meinrad Beer of the University Hospital Ulm, who presented a study about patient information on CT at the recent European Congress of Radiology in...Read more
National-healthcare-cxo-summit-2019
2019 19 May
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