• Leading Together Programme: NHS England South’s Regional Medical Director Explains its Importance

    The NHS is constantly working to deliver health services which are safe, effective and provide a good experience of care. At some stage in our lives almost all of us will have cause to see a doctor – in our local general practice or in a hospital setting – and want to be sure that our doctors meet the high standards we expect. Every year doctors undergo...

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  • Zoom On: Dr. Paul Ballman

    Dr. Paul Ballman is Head of Leadership Development at Vodafone UK and the author of Red Pill: The Truth About Leadership. 1. What are your key areas of interest and research?  I am principally a practitioner in the area of leadership excellence, so that tends to drive my research interest. Much of my consulting work involves psychologically...

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  • 3 Leadership Essentials For An Exceptional Service Culture

    All organisations talk about service, but for healthcare organisations, service is everything. Fostering an exceptional service culture throughout your healthcare organisation can be a challenge, but it can be done.  In my book, Raising the Bar on Service Excellence , I talk about what it takes to get the people within the organisation to this level....

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  • Fad Spotting

    I recently came across a great article. It was written back in 2001 and was based on data from the 80s and 90s, but still may have something to teach us. Three researchers in Montreal, Danny Miller, John Hardwick and Isabel Le Breton-Miller had done an interesting analysis of management fads since 1985. Their first task was to figure out what constituted...

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  • Zoom On: Taher Shams, Managing Director, Zulekha Hospital

    Taher Shams, a passionate management professional, is responsible for the daily operations and overall management of Zulekha Healthcare Group, including Zulekha Hospitals in the UAE as well as the new Alexis Hospital in India. A gold medallist in marketing and finance, Mr. Taher Shams began his career with the Zulekha Healthcare Group and...

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  • How Do You Keep the Hippocratic Oath in a Modern World of Information Exchange?

    The Hippocratic Oath, one of the most famous texts in medicine, and perhaps one of the most famous oaths in any profession, is seen as a rite of passage when qualifying as a physician. It represents a commitment to, and the upholding of, ethical standards in medicine. As a qualified GP I remember the sense of pride in taking the oath, and my firm belief...

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  • Zoom On: Simona Agger Ganassi, Chairman, EuHPN - European Health Property Network

    Dr Simona Agger Ganassi, Architect and Urban Planner, is the Chairman of the Board (2015-16) of EuHPN -   European Health Property Network, in which she represents SIAIS, the Italian society of Architecture and Engineering in Health.   EuHPN ( www.euhpn.eu ) is a foundation based in The Netherlands, created in 2000 by representatives of Health...

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  • Zoom On: Joan Peppard, President, European Association of Hospital Pharmacists 2015-2018

    Joan Peppard is Chief Pharmacist in Midland Regional Hospital Tullamore, Co Offaly and the President of the European Association of Hospital Pharmacists. She commenced a 3 year term of office from June 2015. Ms. Peppard has twice been the head of the Hospital Pharmacists Association of Ireland in the position of President. Prior to joining the EAHP...

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  • Zoom On: Pascal Garel, CEO of European Hospital Federation (HOPE)

    Pascal Garel is the CEO of the European Hospital and Healthcare Federation (HOPE). Created in 1966 HOPE gathers 37 organisations from 30 countries, representing around 80% of hospital activity in Europe.  HOPE helps to develop and maintain information about planning and operation of the hospital services and of the health systems in which they function...

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  • Zoom On: Bernd Hamm, President, European Society of Radiology (2018)

    We look back at a brief interview with European Society of Radiology President, Prof. Bernd Hamm, when he was President of the European Congress of Radiology in 2015. As Vienna prepares to welcome the European Congress of Radiology , we Zoom On Prof. Bernd Hamm, 2015 ECR President. Prof. Hamm proudly presents ECR with the motto, “Radiology without...

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