Transitioning to a Person-Centred Care Model: Quality Improvement in C
- 05/02/2026
Community Living Algoma in Northern Ontario moved from routine-led, behaviour-focused care towards person-centred support. Staff reframed behaviour as communication, individualised plans and added flexible staffing, scheduling and housing transitions. Reported outcomes included greater autonomy, independence and emotional stability, fewer crises, stronger social belonging and reduced staff burn1
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