Director of Education and Development at Agir (Brazil). Communicologist, quality manager, professor and health researcher. Master, PhD and postdoc in Communication and doing a new postdoc in Information and Communication at the Universitat de Barcelona (Spain). Guest researcher at CITEI - Center for Research in Technologies and Intermediate Studies in the field of Communication and Health at the University of Maia (Portugal). Member of the International Hospital Federation - IHF YEL Alumni. Member of the Center for Studies in Communication, History and Health (NECHS-UFRJ/Fiocruz). Specialist in Project Management and Black Belt in Lean Six Sigma. Author of the book “Management of Hospital Communication”, Scientific Coordinator of the Hospital Manager's Manual (Brazilian Hospital Federation - FBH) – 1st, 2nd, 3rd and 4th Volumes, and organizer of the work “Health Services Accreditation Strategies”. Assistant editor of the Electronic Journal of Communication, Information and Innovation in Health (Reciis/Fiocruz).
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Director of Education and Development Agir, Brazil
Guest Researcher Communication and Health | Center for Research in Technologies and Intermediate Studies, University of Maia | Portugal
From care activities to administrative activities in a health unit, communication is a critical factor for the strategy of organisations. That is why a strategic vision for communication in hospitals is essential. Through the three communication al-sectional dimensions for the implementation of communication management in health units, we can understand the importance of these processes. Key...
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