Nurse, Engineer and MBA by ESADE Business School. Coordinator of the Process Department at Vall d'Hebron University Hospital, Barcelona, Spain. Mrs Gutiérrez-San Miguel is the coordinator of the Process Department and her professional experience revolves around the redesigning the care pathways in order to ensure a value-based process, the best patient outcomes as well as the health system sustainability. Also, she's a teacher in this field in several Master’s and postgraduate programmes. Her current interests focus on the integration of the value-based healthcare model in the daily care assistance, embracing all the variables under that umbrella, such as agile patient flows, resources allocation, patient experience, staff and patient empowerment, health system sustainability and patient outcomes.
Coordinator, Process Unit Vall d’Hebron University Hospital, Spain