Search Tag: staff

IT Management

Chatbots: what the future holds

2018 11 Dec

With staffing shortages a perennial problem in many hospitals, it comes as no surprise that patients' interactions with healthcare AI chatbots are also on the rise. In some instances, speaking to a chatbot, instead of a nurse or doctor, is how patients get in touch with healthcare providers these days. It is estimated that the number of chatbot interactions... Read more

Executive Health Management

Staff matters

2018 22 Sep

People are the backbone of healthcare systems. With staff costs up to three-quarters of the total budget one wonders why healthcare leaders are not looking for different, unorthodox, innovative approaches. When did we notice the last time anything groundbreaking in human resources?  Perhaps the potential of robotisation in healthcare to automate... Read more

Executive Health Management

Critical compassion

2018 22 Sep

The Compassionate Care Initiative at the University of Virginia Compassionate care is essential to provide quality care and support a resilient workforce. The Compassionate Care Initiative offers programmes that support resilience for critical care providers and hospital leadership. “Compassion is central to being fully human” (Halifax... Read more

Health Management

Happy staff, safe patients

2018 20 Feb

An interview with Dr. Umesh Prabhu.  Leading NHS medical director, Dr. Umesh Prabhu on what a hospital can do to improve patient safety – yesterday. Patient safety is a critical area of focus for all healthcare institutions, requiring involvement from all levels, from the board to individual staff members on the frontline, Dr Umesh Prabhu,... Read more

Health Management

Creating Great Care Environments: Case Studies

2016 13 Nov

Summary What are the benefits of including art in healthcare settings? Willis Newson have over 15 years’ experience of working with healthcare partners to deliver creative solutions to problems and to integrate art into environments. We have worked across different spaces, from accident and emergency (A&E) to wards, mental health units... Read more

IT Management

Staff Download Malware Every Four Seconds

2016 27 Sep

A leading IT security company has found that there has been a 282 percent leap in costs related to healthcare breaches since last year.   In spite of this only 54 percent of healthcare organisations have put their data breach response plans to the test a Healthcare IT News report says.   An increasing quantity of malware is being inputted... Read more