Search Tag: consumerism

Executive Health Management

Hospital Leadership Must Change to Meet Patient Demand!

2019 24 Sep

Consumerism is becoming more pervasive in healthcare and altering the way hospitals operate in order to better serve the patient, as the consumer, who wants better access to high-quality care at reasonable costs.   The changing healthcare economy is putting stress on health systems and hospitals, as they now also have to compete with retail... Read more

Executive Health Management

Consumer Tech Promotes Patient Engagement

2019 26 Aug

Summary: How can healthcare leverage mHealth and the parallel movement towards consumerism to better patient engagement?   In 2012, my passion for healthcare deepened when my wife, Janet, was diagnosed with Stage 1 breast cancer. She received wonderful care from her healthcare providers, but Janet and I often felt that we were left to make... Read more

IT Management

Stronger CMO-CIO Collaboration Needed

2016 12 Dec

  Consumerism is a growing trend in healthcare. Today, consumers are directly paying for more of their healthcare costs, both for the care itself and insurance coverage. In particular, only 48 percent of healthcare payer customers get their insurance from their employer. This means more consumers are covered by federal programmes (e.g., Medicare) or... Read more

Executive Health Management

Addressing Consumer Needs in Hospitals

2015 15 Dec

Findings of a new survey show that healthcare organisations do not have sufficient understanding of consumer needs nor effective strategies to meet those needs.  The survey was conducted with an unidentified number of hospital and health system executives. Ninety-six percent of the respondents said that understanding patients as consumers is very... Read more