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Executive Health Management

Customer Loyalty Programmes: Can Healthcare Learn from Airlines?

2016 03 Mar

When you buy a cup of coffee, a load of groceries, an airline ticket or a tank of gas these days, you probably pull out a customer loyalty card without even thinking about it. It might even be linked to how you pay You may be thinking mostly about the perks you’re earning. But the place you’re buying from is focused on keeping your business, getting... Read more