The success of Rescue Alert personal emergency response systems has been complimented by the service provided by our staff. The heart and soul of the Rescue Alert operations is, without question, the Emergency Response Center. Intense effort is expended in recruiting staff who exhibit exceptional public consciousness, multi-tasking, and problem solving skills, along with many other attributes. The staff is then placed in a highly focused 100 hour training program.
Strict supervision fine tunes the training for an additional 80 hours before any staff sits independently at a console to process an alarm. Rescue Alert’s highly trained staff, and custom designed engineering has allowed for our unprecedented capability to process each and every alarm that comes into the Response Center. - See more at: http://www.rescuealert.com/about-medical-alert-system#sthash.1lv5q6qr.dpuf