Caring and concern is at the heart of all our activities at Boehringer Laboratories. We recognize that our products enable health care professionals to provide superior care for their patients, and that some of the products are lifesaving or life supporting. Our relationships with customers, vendors and each other help to ensure that our products are designed to provide superior value; are manufactured to rigorous standards; are delivered in a timely fashion (shipped within 24 hours); and satisfy customers 100% of the time. On our trademark, "Quality and Service" and Boehringer Labs go hand in hand.
Service & Repairs
In the unlikely event you must return a product for repair, please be assured that service and repair requests receive special handling throughout our entire organization. Our repair turnaround is less than 5 days from the time we receive the instrument AND purchase order authorization for repair, if required. Service and calibration are performed by the same people who build the instrument using NIST traceable test stands and factory assembly fixtures and procedures.