Mirage Health Group always seeks to do well in all aspects of its operations and processes. To this end, we have brought together a series of Business Directives to serve as a guide to us all in our aspects of our work for the organisation. Mirage Health Group Ltd. recognises that:

  • We will integrate our business values and operations to meet the expectations of all of our stakeholders. These include customers, employees, regulators, suppliers, the community and the environment
  • Our social, economic and environmental responsibilities to these stakeholders are integral to our business. We will demonstrate these responsibilities through our actions and our corporate policies
  • We will take seriously all feedback that we receive from our stakeholders and wherever possible, maintain a dialogue so that we fulfil the requirements outlined within this policy
  • We will aim to reach a high level of business performance whilst minimising and managing risk
  • We will register and resolve client complaints quickly and to the clients’ satisfaction
  • We will strive to improve our environmental performance through implementation of our Environmental Policy
  • We will operate an equal opportunities policy for all employees
  • We offer our employees clear and fair terms of employment and will work to enable their continual development
  • We will maintain a clear and fair employee remuneration policy and shall maintain for employee consultation and business involvement
  • We will ensure that all employees are treated with respect and without sexual, physical or mental harassment
  • We will uphold the values of honesty and fairness in our relationships with stakeholders
  • All our contracts will clearly set out the agreed terms, conditions and the basis of our relationship
  • We will provide, and maintain, a clean, healthy and safe working environment for our employees
  • We will encourage suppliers and contractors to adopt responsible business policies and practices for all our mutual benefit

All employees and subcontractors will be made aware of the policy and their responsibility in following it.
Mirage Health Group Ltd. will monitor the effectiveness of this policy. The policy will be reviewed every three years.

1 Little Mundells,
Welwyn Garden City
AL7 1EW
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