Managing People-Online Course

Start

Wed, 8 Feb 2017, 09:00

End

Wed, 22 Mar 2017, 15:00

WebSite

http://www.hmi.ie/training/e-learning-courses/managing-people-online-course/

Venue:

Exhibit

Symposia

Workshops

Organiser

Sponsor

Introduction

The Managing People Online Course will equip you with the personal and professional skills to get the best from your people and teams. It covers the essential concepts, tools and models that underpin a professional approach to managing people. The six week course is delivered fully online though six modules of intensive, highly engaging e-learning content, with carefully curated resources, activities and discussions. This is a tutor facilitated e-learning course with feedback and support offered by a management trainer professional.

Target Audience

This e-learning course is for the busy person who finds it difficult to take time out for self-development. It is designed for those recently promoted to a management position or considering going for promotion.

Course duration

6 modules over 6 weeks

Certificate

Award: HMI Certificate

CPD: 27 CPD Hours

Learning Outcomes

Set clear, unambiguous standards, goals and objectives for individuals and teams
Identify key performance indicators for your organisation and your team
Plan, Do and Review performance
Communicate appropriate feedback to staff in a timely and constructive manner
Use an assertive and consistent approach when dealing with under performance
Understand the meaning of conflict at work
Be aware of who can be involved in the conflict
Know what the signs and symptoms of conflict in the workplace
Understand potential causes of conflict in the workplace
Adopt a systematic approach to managing conflict
Consider ways of preventing future conflict
Use the GROW model of coaching.
Set meaningful coaching goals
Identify the role of questions in the coaching process
Gain commitment for coaching objectives
Agree outcomes and manage expectations
Acknowledge and address the challenges in the coaching relationship
Monitor the progress of individual learning and development
Understand the four stages of team development
Be able to descibe the main characteristics of an effective team
Identify the advantages and disadvantages of team work
Develop a team work culture
Understand the value of motivation and feedback to individuals in your team
Consider the impact of teamwork on performance
Use an assertive and consistent approach when dealing with dignity at work issues, grievances and disciplinary situations.
Identify the key concepts of employment legislation
Explain the concepts of equality and diversity
Have a working knowledge of employment law as it affects day-to-day management
Be able to apply best management practice within the law
Have a working knowledge of key organisational policies & procedures and know where to seek advice and guidance
Outline the objective(s) to be achieved through a presentation e.g. what you expect people to know, to do
Prepare the structure of a presentation
Plan the content of a presentation
Prepare and use appropriate aids in support of a presentation, such as visual, audio, handouts
Identify answers to likely questions raised by the presentation
Evaluate own performance.