Quality Improvement (QI) methods in healthcare are normally delivered through classroom-based education. This traditional way of training individuals creates an abundance of barriers such as financial outlay, geographical spread of learners, suitable time and venues for hosting training sessions etc. for educating multi-professional groups who need to work together on a single improvement project.

Mindful of these barriers, the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care (CLAHRC NWL) developed an eLearning resource called QI4U as part of an effort to build capacity in a systematic approach to quality improvement, that leads to better patient care.

QI4U (Quality Improvement for You) is a flexible eLearning resource that has engaging bite-sized content that fits learning around the schedule of the learner. Developed by QI experts, with an international reputation for leading quality improvement work and education in healthcare, there are 8 modules (with plans for adding additional modules) filled with interactive activities, downloadable templates and videos to support a journey of QI exploration while having the peace of mind of repeated access to the learning content and additional support from expert instructors.

QI4U’s content is peer-reviewed and based on rigorous research and ten years of experience from healthcare professionals, managers, patients, academics and service users who have experience in large scale QI projects giving users trusted quality.

The current modules available are:
  • Action Effect Method
  • Mental and Physical Wellbeing
  • Public and Patient Engagement/Involvement
  • Process Mapping
  • Long Term Success
  • Stakeholder Engagement
  • Play-Do-Study-Act cycles
  • Measurement for Improvement

On completion of a course, users receive a downloadable course completion certificate, accredited for CPD through the Royal College of Physicians, UK.

QI4U not only overcomes barriers of traditional learning mechanisms but also tackles geographical limits for learning across boundaries. QI4U is targeted towards but not limited to frontline clinicians, academics, patients, public and service users. QI4U allows individuals, teams and organisations to have a common language and shared understanding of QI terms and methods and how to do implement QI well in practice.

To learn more about QI4U and to learn more about how to get started visit the official website: www.qi4u.org

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What is your top management tip?
Work with others and actively listen.

What would you single out as a career highlight?
Getting a national Fellowship from the National Institute for Health and Care Excellence (NICE),

If you had not chosen this career path you would have become a…?

Digital/software techie,

What are your personal interests outside of work?

Reading, long walks in the countryside,

Your favorite quote?
Be the change you want to make,

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