2023 Patient Experience Summit

2023 Patient Experience Summit

 


Exhibit

Symposia

Workshops

Organiser

Sponsor



Meeting patients’ needs and improving financial performance have become major focus areas for hospital and health system executives facing payment pressures and the market shift towards patient-centered and value-based care. And as patients increasingly shop for healthcare services, enhancing patient experience is regarded as a potential driver of hospital performance, since it may build reputation and brand, strengthen customer loyalty, and boost utilization of hospital services through increased referrals to family and friends. In addition, hospitals’ reimbursements from private insurers and Medicare are increasingly tied to quality performance metrics that capture patient experience as well as clinical outcomes. And improving patient experience is one of the fundamental concepts underlying the Triple Aim approach to optimizing health system performance. And overall, good patient experience is an important outcome unto itself, as patients intrinsically value the interpersonal aspects of the clinician-patient relationship, such as compassion, communication, and an overall sense of being treated with dignity and respect.



This conference will explore how good patient experience is associated with higher hospital profitability and better care. Learn mechanisms through which patient experience can improve financial performance and patient-centered care and understand why patient experience is now nationally – and globally – recognized as an independent dimension of healthcare quality. Gain insights from sessions that will dive into topics such as how to improve patient experience in the emergency department, engaging physicians, how to leverage technology, driving a strong patient experience culture, digitization, team-based care, communication strategies, patient journey mapping, and more


Who Should Attend?

From Hospitals/Health Systems/Health Plans

  • CEO’s
  • Medical Directors
  • Chief Experience Officers
  • Clinical Advisory Services
  • Operations Directors
  • Director of Strategy
  • Patient Care
  • CFO’s
  • COO’s
  • Nursing
  • Physicians
  • Director of Quality
  • eHealth
  • Patient Engagement
  • Medical Information Officers
  • Marketing Directors
  • R & D
  • Innovation
  • Product Managers
  • Patient Advocate
  • Clinical Operations
  • Clinical Informatics
  • Health Innovations

Also of Interest to Vendors/Solution Providers





Related articles

More events

AAN 2024 - American Academy Of Neurology Annual Meeting

Sat, 13 Apr 2024 - Thu, 18 Apr 2024


14th Street 700
Denver, CO 80202
United States of America
Pharma 2024

Tue, 16 Apr 2024 - Thu, 18 Apr 2024


Plaça de Willy Brandt 11-14
CatalunyaBarcelona, Catalunya 08019
Spain
Chief Medical Officer Summit 360° 2024

Wed, 17 Apr 2024 - Thu, 18 Apr 2024


138 St James Avenue
Boston, Massachusetts 02116
United States

Thu, 18 Apr 2024 - Thu, 18 Apr 2024

ASE 2024 - Association for Surgical Education Annual Meeting

Tue, 23 Apr 2024 - Thu, 25 Apr 2024


9801 International Drive
Orlando, FL 32819
United States
Therapeutic Update 2024

Tue, 23 Apr 2024 - Thu, 25 Apr 2024


601 Front Street
Key West, FL 33040
United States
BSR 2024

Wed, 24 Apr 2024 - Fri, 26 Apr 2024


Kings Dock Street
England, L3 4FP
United Kingdom