- Courtesy – Having good manners, knowing and implementing etiquette, being gracious and respectful, saying please and thank you
- Flexibility – Being adaptable and willing to change, a teachable lifelong learner who accepts new things and is able to adjust
- Communication – Ability in speaking, writing, presenting and listening
- Integrity – A person who is honest and ethical, with high morals and personal values, and does what’s right
- Interpersonal skills – Being personable, friendly, nurturing, warm and empathetic, with a sense of humour, self-control, patience, sociability and social skills
- Positive attitude – Being optimistic, enthusiastic, encouraging, happy and confident
- Professionalism – This means being businesslike, well-dressed, poised and with a good appearance
- Responsibility – Being accountable and reliable, resourceful and self-disciplined, this person gets the job done, wants to do well, works conscientiously and shows common sense
- Teamwork – Being cooperative, getting along with others, always acting in an agreeable, supportive, helpful and collaborative manner
- Work ethic – This means being loyal, self-motivated, on time, willing to work hard and showing initiative
Are soft skills important?
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