Search Tag: wait times

Executive Health Management

Lean Six Sigma: Eliminating Wasteful Practices For Improved Efficiency

2015 04 Feb

Hospitals emergency departments are seldom praised for short wait times, adequate bed capacity and stress-free employees. Those things may be unattainable goals in public hospitals, but a new study from university researchers in Melbourne, Australia indicates that healthcare organisations can learn from a management style that works in other contexts.... Read more

IMAGING Management

What Can Radiology Learn from Hotels?

2015 05 Jan

A hotelier shares his thoughts on customer service in an article recently published in the Journal of the American College of Radiology. The article is based on a lecture given by Mr. Horst H. Schulze on how a business or organisation can optimise service for their customers. Schulze currently serves as the chairman and chief executive officer of Capella... Read more

ICU Management

Two Studies Examine ED Timeliness

2014 15 Sep

Two studies which examined timeliness and lengths of stay in emergency departments (ED) found potential for improvement. Furthermore, variability across EDs was found to depend on factors such as hospital size, urban vs. rural location, ownership and teaching status, as well as rates of inpatient admissions.ED TimelinessA study conducted by Sidney T.... Read more


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