Search Tag: patient experience

2015 05 May

Becker’s Hospital Review recently published tips on how hospitals in the U.S. could improve their Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results. A standardised survey consisting of multiple choice questions, the advice can be applied in hospitals all over the world to help improve care quality. Here’s a...Read more

2015 21 Feb

Rush University Medical Center (Chicago, IL) has begun adding the results of patient surveys to the profiles of individual physicians on its website ( www.rush.edu ). Rush has added the patient evaluation scores to about 100 physician profiles since the beginning of 2015 and expects to reach approximately 180 in all. The profiles appear on the site’s...Read more

2015 28 Jan

More than half of patients in intensive care units (ICU) using ventilators to help them breathe could benefit from assistive communication tools and speech language consultation, according to a new study published in Heart & Lung . These tools could be as simple as a notepad and pen that would allow a patient to write requests and questions, researchers...Read more

2015 20 Jan

Radiologists are increasingly recognising their role as direct service providers to patients and seeking to offer an exceptional patient experience as part of high-quality service delivery. A recent article by Andrew Rosenkrantz, MD  and Kristine Pysarenko, MD from NYU Langone Medical Center, published in Academic Radiology , explores important areas...Read more