Search Tag: patient satisfaction
Patient-hospital-quality-reviews-on-yelp
2015 16 Aug
Patients today often use third-party review sites to review hospitals and share their experiences as well as find out what others have to say about healthcare facilities. One such platform is Yelp, a site that contains reviews about hospitals and other healthcare entities including nursing homes and dialysis centres. Now, Yelp is expanding the information...Read more
What-satisfies-imaging-patients-views-differ
2015 10 Aug
When one radiology practice in the U.S. wanted to evaluate patient satisfaction, it decided to learn from the hospitality industry. The University of Texas MD Anderson Cancer Center Department of Diagnostic Radiology collaborated with the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management and the University of Nevada,...Read more
Nursing-transformational-leadership-for-patient-safety
2015 20 Jul
Patient safety is key to providing quality healthcare. Now a new study shows that hospital nurse managers' (NMs) transformational leadership style can help create an environment conducive to patient safety. The finding is published in the Journal of Nursing Administration . Transformational leaders are proactive and convince followers to strive for...Read more
Creating-an-effective-workforce
2015 17 Jul
Amidst changing trends in patient care delivery, it behooves healthcare providers to improve quality while also containing costs. A hospital's workforce is a key consideration in quality and cost analysis, so it's essential to have the proper mix of core and contingent staffing for more efficient work flow. Nurses and other healthcare professionals...Read more
How-effective-are-online-ratings-of-doctors
2015 23 Jun
Physician ratings websites are intended to make patients better-informed consumers of healthcare, but some doctors worry that complainers will be the most outspoken contributors to rating sites, skewing scores and making the ratings less reliable. A new study, however, finds that that fear is unwarranted. Researchers compared the ratings of 1,425 doctors...Read more
Successful-outsourcing-relationships
2015 22 Jun
Clinical outsourcing can be an important strategy for health providers, in particular those seeking to add specific clinical expertise or make improvements in certain areas to serve patients better. So how does a hospital find a suitable clinical partner? An article, "Creating Outsourcing Relationships That Work", appearing in HealthLeaders Magazine...Read more
How-productive-are-patient-satisfaction-surveys
2015 20 Jun
According to a recent report from The Hastings Center, a nonpartisan research institute, patient satisfaction surveys may be doing more harm than good. While the intention of patient satisfaction surveys may be to evaluate the performance of an organisation or a service, the report suggests that the survey may end up increasing the cost of healthcare...Read more
Hospital-aesthetics-not-enough-to-improve-patient-satisfaction
2015 27 Feb
Patient satisfaction ratings do not rise in proportion to hospital renovation expenditures, according to a pre- and post-evaluation study conducted by researchers at Johns Hopkins University School of Medicine. The study found that patients’ experiences of care were only modestly impacted by hospital aesthetics, despite the widespread belief that patient-centred...Read more
Does-team-based-care-improve-patient-satisfaction
2014 22 Jul
Team-based approaches to patient care are a relatively recent innovation in healthcare delivery. When properly implemented, team-based approaches have been shown to improve clinical decision-making, especially for the treatment of patients with complicated medical conditions. In practice, team-based care takes many forms, such as inpatient care management...Read more