Search Tag: patient satisfaction

Executive Health Management

Patient-hospital-quality-reviews-on-yelp

2015 16 Aug

Patients today often use third-party review sites to review hospitals and share their experiences as well as find out what others have to say about healthcare facilities. One such platform is Yelp, a site that contains reviews about hospitals and other healthcare entities including nursing homes and dialysis centres. Now, Yelp is expanding the information...Read more

IMAGING Management

What-satisfies-imaging-patients-views-differ

2015 10 Aug

When one radiology practice in the U.S. wanted to evaluate patient satisfaction, it decided to learn from the hospitality industry. The University of Texas MD Anderson Cancer Center Department of Diagnostic Radiology collaborated with the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management and the University of Nevada,...Read more

Executive Health Management

Nursing-transformational-leadership-for-patient-safety

2015 20 Jul

Patient safety is key to providing quality healthcare. Now a new study shows that hospital nurse managers' (NMs) transformational leadership style can help create an environment conducive to patient safety. The finding is published in the Journal of Nursing Administration . Transformational leaders are proactive and convince followers to strive for...Read more

Executive Health Management

Creating-an-effective-workforce

2015 17 Jul

Amidst changing trends in patient care delivery, it behooves healthcare providers to improve quality while also containing costs. A hospital's workforce is a key consideration in quality and cost analysis, so it's essential to have the proper mix of core and contingent staffing for more efficient work flow. Nurses and other healthcare professionals...Read more

Executive Health Management

How-effective-are-online-ratings-of-doctors

2015 23 Jun

Physician ratings websites are intended to make patients better-informed consumers of healthcare, but some doctors worry that complainers will be the most outspoken contributors to rating sites, skewing scores and making the ratings less reliable. A new study, however, finds that that fear is unwarranted. Researchers compared the ratings of 1,425 doctors...Read more

Executive Health Management

Successful-outsourcing-relationships

2015 22 Jun

Clinical outsourcing can be an important strategy for health providers, in particular those seeking to add specific clinical expertise or make improvements in certain areas to serve patients better.   So how does a hospital find a suitable clinical partner? An article, "Creating Outsourcing Relationships That Work", appearing in HealthLeaders Magazine...Read more

Executive Health Management

How-productive-are-patient-satisfaction-surveys

2015 20 Jun

According to a recent report from The Hastings Center, a nonpartisan research institute, patient satisfaction surveys may be doing more harm than good. While the intention of patient satisfaction surveys may be to evaluate the performance of an organisation or a service, the report suggests that the survey may end up increasing the cost of healthcare...Read more

Executive Health Management

Hospital-aesthetics-not-enough-to-improve-patient-satisfaction

2015 27 Feb

Patient satisfaction ratings do not rise in proportion to hospital renovation expenditures, according to a pre- and post-evaluation study conducted by researchers at Johns Hopkins University School of Medicine. The study found that patients’ experiences of care were only modestly impacted by hospital aesthetics, despite the widespread belief that patient-centred...Read more

Executive Health Management

Does-team-based-care-improve-patient-satisfaction

2014 22 Jul

Team-based approaches to patient care are a relatively recent innovation in healthcare delivery. When properly implemented, team-based approaches have been shown to improve clinical decision-making, especially for the treatment of patients with complicated medical conditions. In practice, team-based care takes many forms, such as inpatient care management...Read more