Search Tag: patient experience

Health Management

Affidea - Healthcare Without Borders

2016 13 Nov

Affidea is an international healthcare provider focused on advanced diagnostic imaging and cancer care. We are the largest independent provider of these services in Europe, operating 198 medical centres in 15 countries. Despite spanning a multitude of geographies and cultures, the message across Affidea remains constant– nothing is more important than... Read more

Health Management

The Inevitable Rise of Outpatient Imaging Centres

2016 25 Aug

Countries around the world have different relationships to advanced ‏diagnostic imaging in the out of hospital (outpatient) environment. In ‏Australia and Italy, it is not uncommon to find imaging centres in shopping ‏malls, a concept which is anathema to both the United Kingdom & South ‏Africa. A shift from hospital based imaging services to a mixed... Read more

IT Management

Bold IT Healthcare Leaders Needed

2016 19 Jan

Financial constraints have hindered implementation of electronic records, interoperable systems and patient access in many countries and within many acute hospitals, according to John Rayner, Regional Director – Europe and Latin America, HIMSS Analytics. He points out that the vast majority of health economies are tasked with creating comprehensive... Read more

Executive Health Management

VIP Patients: Dividing Haves and Have-nots?

2016 18 Jan

A new company called Docent Health is creating software and mobile applications that will enable hospitals to organise and monitor every aspect of a patient's hospital visit. The service is designed to help healthcare providers treat patients the way upscale hotels treat their customers.  The software will be managed by specially trained staff who will... Read more

IMAGING Management

We Need to Tweet - the MRI Experience

2015 03 Nov

Twitter offers interesting and valuable insights into the experience of MRI patients, according to a new study analysing tweets related to MRI over the course of one month. While the social networking site Twitter is known for breaking news and celebrity tweets, it may also prove to be a valuable feedback tool for medical professionals looking to improve... Read more

Executive Health Management

Cutting Costs of Referrals

2015 09 Jun

A recent webinar hosted by Becker's Hospital Review discussed the importance of managing the physician referral process. Key benefits of having an enhanced referral process include cost savings and better patient experience.The session focused on improving two main models of referrals: many-to-one, which has a hospital or facility as a central cog,... Read more

Executive Health Management

Top 5 Ways to Improve Patient Experience

2015 05 May

Becker’s Hospital Review recently published tips on how hospitals in the U.S. could improve their Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results. A standardised survey consisting of multiple choice questions, the advice can be applied in hospitals all over the world to help improve care quality. Here’s a summary... Read more

Executive Health Management

Online Physician Profiles Include Patient Feedback

2015 21 Feb

Rush University Medical Center (Chicago, IL) has begun adding the results of patient surveys to the profiles of individual physicians on its website (www.rush.edu). Rush has added the patient evaluation scores to about 100 physician profiles since the beginning of 2015 and expects to reach approximately 180 in all. The profiles appear on the site’s... Read more

ICU Management

Over Half of ICU Patients on Ventilators Able to Communicate

2015 28 Jan

More than half of patients in intensive care units (ICU) using ventilators to help them breathe could benefit from assistive communication tools and speech language consultation, according to a new study published in Heart & Lung. These tools could be as simple as a notepad and pen that would allow a patient to write requests and questions, researchers... Read more

IMAGING Management

Improving the Radiology Service Patient Experience

2015 20 Jan

Radiologists are increasingly recognising their role as direct service providers to patients and seeking to offer an exceptional patient experience as part of high-quality service delivery. A recent article by Andrew Rosenkrantz, MD  and Kristine Pysarenko, MD from NYU Langone Medical Center, published in Academic Radiology, explores important areas... Read more


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