Search Tag: outcomes
2019 26 Aug
Summary: Combine the characteristic of our engagement with social media with existing technology and how we could improve patient compliance in the not so distant future. Patient treatment compliance is a significant barrier and a challenge for healthcare professionals the world over. While several studies have been conducted leading to...Read more
2019 21 Mar
Under most conditions, positive social interactions have beneficial implications for employee performance, say Tel Aviv University researchers Several studies recently undertaken by The Tel Aviv University revealed that positive interactions with patients improved team performance under most conditions. Yet these generally positive...Read more
2016 11 Apr
In a bid to assist patients in their choice of hospital based on quality rating, the Centres for Medicare and Medicaid Services (CMS) have just introduced a five-star hospital rating system. The rating focuses on patient experience within the framework of the Hospital Consumer Assessment of Healthcare Providers and Systems. Presently, measures of quality...Read more
2016 05 Jan
No organisation is perfect and even the "best" managers can make bad decisions that may make it difficult for employees to do their work — resulting in poor customer service or a low-quality product. So how do employees explain the problem to the bosses without offending (or angering) them? "Telling truth to power is challenging when your livelihood...Read more
2015 29 Apr
Understanding every moment of the patient and family experience in their journeys through a healthcare system — from parking in the hospital garage to being treated in the ICU — is key to achieving patient-centred care. This is the philosophy behind a novel quality improvement programme implemented at the University of Pittsburgh Medical Center (UPMC)....Read more
2015 05 Mar
Uninsured brain tumour patients or those who use Medicaid experience longer hospital stays and are more likely to develop medical complications, compared to patients with private health insurance. The insurance status of patient populations served by different hospitals should be considered in the assignment of hospital quality ratings, which are influenced...Read more