High Reliability Health Care Summit 2016

High Reliability Health Care Summit 2016

In the quest to eliminate preventable harm and consistently deliver outstanding care, many health care organizations seek to learn from the successes of high-reliability organizations (HROs).

HROs operate in complex, dynamic environments where there is constant risk of catastrophic failure. Yet these organizations perform well day after day because of their abilities to detect, contain and bounce back from mishaps that occur. In fields as diverse as aviation, nuclear power and firefighting, HROs are less likely to be blindsided or disabled by events that catch them off guard.

While some health care organizations have embraced tenets of high reliability, very few have undergone the top-to-bottom transformation required to meet this ideal. What must we do differently to make more significant leaps forward? Join us for this inaugural summit, as experts from health care, industry and academia will spark dialogue and spread leading practices for the journey toward error-free, top-quality care.

Together, we can reduce patient harm. 

Exhibit

Symposia

Workshops

Organiser

Sponsor



Key Themes

  • The key principles of high-reliability organizing and how they can be translated to health care
  • The leadership behaviors and strategies needed to support high reliability as a top organizational priority in health care
  • How to use clinical quality data and clinical analytics to understand your risks and drive improvement
  • Strategies to encourage employees to identify and report problems – including minor ones -- so that they can be addressed before serious harm occurs
  • Case studies from health care organizations who have embarked on HRO journeys
  • Lessons from other industries that have embraced high-reliability organizing
  • How technology may help us to monitor patient safety risks and engage staff

Audience

Discussions are intended to be relevant to the entire spectrum of health care, including hospitals, academic medical centers and health systems, governmental and international organizations, medical device manufacturers and pharmaceutical companies.

Attendees to include:
  • Executives in health care, government, life sciences, and academia
  • Patient safety and quality improvement practitioners
  • Patient advocacy and patient experience leaders
  • Payers/insurers
  • Clinicians
  • Researchers
  • Policymakers
  • Technologists

Registration Fees

  • Full time students: $95
  • Government and academia: $295
  • All others: $595

Discounts

Early-bird discount extended: 20% off when you register by January 15, 2016

Cancellation and Refund Policy: All cancellation requests must be received by January 11, 2016, and will be fully refunded at the amount paid. After that date, no refunds will be provided, however substitutions are permissible.


To Register Click Here

Preliminary Program


Monday, February 22nd

Pre-Registration
Maryland Ballroom Foyer


5:00 – 7:00 PM

Pre-Registration Happy Hour



Tuesday, February 23rd

Keynotes, Executive Presentations, and Panel Discussions
Maryland Ballroom


7:30 – 8:30 AM

Registration and Continental Breakfast

8:30 – 8:35 AM

Welcome and Introduction of Keynote Speaker

Aloha McBride, MBA
Principal, EY Federal Health Leader

8:35 – 9:00 AM

Welcome and Opening Keynote Address
Vision for health care and charge for the summit

Peter Pronovost, MD, PhD, FCCM
Sr. Vice President for Patient Safety and Quality; Director of the Armstrong Institute for Patient Safety and Quality
Johns Hopkins Medicine

9:00 – 9:30 AM

Design for High Reliability Health Care
“Houston, we have a problem”

Richard Day, MS, SES NASA (Ret)
Director, Quality Improvement
Johns Hopkins Hospital; Faculty, Johns Hopkins Schools of Engineering and Medicine

9:30 – 10:00 AM

High Reliability Organizing
Setting the foundation for mindful organizing in health systems

Kathleen Sutcliffe, PhD
Bloomberg Distinguished Professor, Johns Hopkins School of Medicine
Professor, Johns Hopkins Carey Business School

10:00 – 10:15 AM

Break

10:15 – 11:45 AM

Beginning the HRO Journey – Perspectives on Starting on the Path

  • Military Health System – Large Federal Health System Transformation


  • Veterans Health Administration – Large Federal Health Systems in Transition


  • Canterbury Christchurch Hospital – Leveraging the opportunity to rebuild post-natural disaster


  • Hamad Medicine


  • Sidra Medical and Research Center – A greenfield case study

Vice Admiral Raquel C. Bono, MD
Director, Defense Health Agency
Medical Corps, United States Navy

David Shulkin, MD, FACP
Under Secretary for Health
Veterans Health Administration; Department of Veterans Affairs

Carolyn Gullery
General Manager
Planning & Funding, Canterbury District Health Board & West Coast DHB

Ann-Marie Cannaby, PhD
Chief Nursing Officer at Hamad Medical Corporation Qatar

Timothy B. McDonald, MD, JD
Chair of the Department of Anesthesia; Sidra Medical and Research Center

11:45 AM – 1:15 PM

Lunch - Microsoft Presentation & Panel Discussion
What can we imagine the future of technology innovation will bring to health?

Presentation and Moderators:

Tom Lawry
Director, Worldwide Health, Microsoft

Clifford Goldsmith, MD
Managing Director, US Healthcare Providers, Microsoft

Panel Members:

Peter Pronovost, MD, PhD

Bill Fera, MD
Principal, EY Advisory Health Data Analytics Leader

Johan Permert, MD, PhD
Professor of Surgery at the Karolinska Institutet, Director of Development and Innovation at the Karolinska University Hospital, Sweden

Alan Ravitz, MS, PE
Program Area Manager, National Health at The Johns Hopkins University Applied Physics Laboratory

1:15 – 1:30 PM

Break and Transition to Breakout Sessions

1:30 – 4:45 PM

Breakout Sessions

  • Breakout #1 – Leadership and Clinical Governance
  • Breakout #2 – Clinical Quality Practices
  • Breakout #3 – Clinical Data Quality and Analytic Infrastructure

5:00 – 5:30 PM

NHS Foundation Trust
NHS Mid-Staffordshire NHS Foundation Trust – Lessons learned in performance measurement, cost reduction and truly knowing your data

Dr. Hugo Mascie Taylor
Medical Director and Executive Director of Patient and Clinical Engagement, for Monitor (NHS)

5:30 – 7:00 PM

Day Wrap-up and Cocktail Reception

Jim Costanzo
Principal, EY Global Health Advisory Leader



Breakout #1 - Leadership and Clinical Governance

1:30 – 2:00 PM

Leadership and Clinical Governance
Performance Strategies for High Reliability – Part I

Peter Pronovost, MD, PHD, FCCM

Renee Demski, MBA, MSW
Vice President, Quality Improvement, Johns Hopkins Health System, Armstrong Institute for Patient Safety and Quality

David Roberts
Principal, EY Asia-Pacific Health Leader

2:00 – 2:30 PM

Case Study #1
US Payer - Humana

Sandra Guerra Delgado, MD, MPH
Chief Medical Officer, TRICARE, Humana Government Business

2:30 – 3:00 PM

Case Study #2
University of Pittsburgh Medical Center

Tami Minnier, RN, MSN, FACHE
Chief Quality Officer, University of Pittsburgh Medical Center

3:00- 3:15 PM

Break

3:15 – 3:45 PM

Leadership and Clinical Governance
Performance Strategies for High Reliability – Part II

Kathleen Sutcliffe, PhD

David Roberts

3:45 – 4:15 PM

Case Study #3
Johns Hopkins Health System integration of the Patient perspective in the C-Suite

Lisa Allen, PhD
Chief Patient Experience Officer
Johns Hopkins Medicine; Armstrong Institute for Patient Safety and Quality

4:15 – 4:45 PM

Case Study #4
Johns Hopkins Medicine / Massachusetts General Hospital Peer Review

Peter Pronovost, MD, PHD, FCCM

Elizabeth Mort, MD, MPH
Senior Vice President Quality & Safety; Chief Quality Officer
Massachusetts General Hospital/ Massachusetts General Physicians Organization



Breakout #2 – Clinical Quality Practices

1:30 – 2:00 PM

Clinical Quality Practices
Building a Safety Culture – Part I

Michael Rosen, PhD
Assistant Professor, Department of Anesthesiology and Critical Care
Medicine; Johns Hopkins Armstrong Institute for Patient Safety and Quality

Lori Paine, RN, MS
Director of Patient Safety, Johns Hopkins Armstrong Institute for Patient Safety and Quality

2:00 – 2:30 PM

Case Study #1
International Provider: Karolinska Institutet

John Bingham, MHA
Vice President, Performance Improvement, The University of Texas MD Anderson Cancer Center

2:30 – 3:00 PM

Case Study #2
Case study Patient and family

Lisa Allen, PhD
Patient Family Advisory Committee

3:00- 3:15 PM

Break

3:15 – 3:45 PM

Clinical Quality Practices
Building a Safety Culture – Part II

Lisa Ishii, MD, MHS
Chief Quality Officer, Clinical Best Practices
Johns Hopkins Health System; Medical Director, Clinical Integration, Johns Hopkins Community Physicians

Richard Lewis, PhD
Principal, EY UK Advisory Health Leader

3:45 – 4:15 PM

Case Study #3
UPMC Anesthesiology Journey to High Reliability

Daniel R. Sullivan, MD, JD, MBA
Chief Anesthesiologist, University of Pittsburg Medical Center, Passavant

4:15 – 4:45 PM

Case Study #4
Addressing the challenge of delivering specialty care safely in small hospitals

Hugo Mascie-Taylor, MD, FRCP

Richard Lewis, MD



Breakout #3 – Clinical Data Quality and Analytic Infrastructure

1:30 – 2:00 PM

Clinical Data Quality and Analytic Infrastructure to Promote High-Reliability
Analytical Frameworks to support Patient Safety – Part I

Bill Fera, MD
Ken Lee, DrPH, MHS
Director of Value Analytics, Armstrong Institute for Patient Safety and Quality

Tom Lawry

Clifford Goldsmith, MD

2:00 – 2:30 PM

Case Study #1
Identifying Provider and Patient Risks through Analytics – EY

Bill Fera, MD

2:30 – 3:00 PM

Case Study #2
Reducing clinical process variance in NHS/New Zealand/South Australia – Lightfoot Solutions

Justin Kennington
Managing Director, Lightfoot

3:00- 3:15 PM

Break

3:15 – 3:45 PM

Clinical Data Quality and Analytic Infrastructure to Promote High-Reliability
Analytical Frameworks to support Patient Safety – Part II

Bill Fera, MD

Ken Lee, DrPH, MHS

Clifford Goldsmith, MD

3:45 – 4:15 PM

Case Study #3
Leveraging and integrating technology to help identify and manage patient risk - JHU Emerge

Conrad Grant, MS
Head, Air and Missile Systems Sector at The Johns Hopkins University Applied Physics Laboratory

Alan Ravitz, MS, PE

4:15 – 4:45 PM

Case Study #4
Integrating Technology Innovation, Research and Procurement to improve quality and patient safety – Karolinska Institutet

Johan Permert, MD, PhD



Wednesday, February 24th

Keynotes, Executive Presentations, and Panel Discussions
Maryland Ballroom


7:30 – 8:30 AM

Continental Breakfast

8:30 – 8:35 AM

Opening Remarks

Jacques Mulder
Principal, EY Global Health Sector Leader

8:35 – 9:00 AM

Recap from Day 1
A view from the current state of operational research and panel discussion

Peter Pronovost, MD, PHD, FCCM

Kathleen Sutcliffe, PhD

David Roberts

9:00 – 9:30 AM

The Importance of Systems Thinking
Lessons in Interoperability and the Supply Chain

Peter Pronovost, MD, PhD

Christine Fox
Assistant Director, Policy and Analysis; Johns Hopkins University Applied Physics Laboratory

9:30 – 10:00 AM

Driving clinical quality behavior through reimbursement
The Current State of Play for Pay for Performance

Patrick Conway, MD, MSc
Chief Medical Officer, Centers for Medicare and Medicaid Services /
Deputy Administrator for Innovation and Quality

10:00 – 10:15 AM

Break

10:15 – 10:45 AM

The current State of the Art in International Clinical Quality Metrics

10:45 – 11:30 AM

The current state of HRO journeys around the globe

Mark Chassin, MD, FACP, MPP, MPH
President and Chief Executive Officer
The Joint Commission

11:30 – 12:00 PM

Closing Summary Remarks

Peter Pronovost, MD, PhD, FCCM

Aloha McBride, MBA




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