Manager, Inpatient Care Management – Madison, WI

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The Manager, Inpatient Care Management, will lead the operations of Optum’s inpatient care management functions and personnel for a specific ministry.  The Manager is responsible for leading a team of professionals in both remote and onsite case management services including business operations, technology, human capital, legal, innovation and transformation for the ministry. Optum leaders are expected to be hands-on with project design, deliverable creation and implementation support for customers.

Primary Responsibilities:

• Leads the inpatient care management function for ministry
• Accountable for the performance of frontline and remote staff within the inpatient care management function to add and development
• Creates a trusted partner relationship with client and Optum executives and is seen as a partner in the successful design and implementation of the Optum inpatient care management program
• Serves as the primary day-to-day contact for SSM ministries, including reviewing the work of the inpatient care management staff
• Leads and participates in qualitative and quantitative assessments, project plan development, and key deliverable development for identified opportunities with key internal and external stakeholders
• Develops and delivers clear and concise updates to senior leadership at SSM and within Optum
• Continuously monitors performance against service level agreements and key performance indicators; routinely reports performance results to client and Optum leadership
• Monitors budget and return on investment progress to ensure meeting contractual agreement
• Participates as a member of various Optum teams to create innovative solutions associated with the strategic development of client programs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Active RN license in the state
• 3+ years of acute care inpatient care management
• Demonstrated self-starter with strong planning organization, analytical and problem-solving skills
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:

• Bachelor of Nursing
• Experience developing clinical transformation methodologies and designing innovative solutions in a complex and rapidly changing environment

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.