Customer Experience in Health

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Customers Experience in Health Summit.

Support Customers Across Multiple Touch Points To Drive Behaviour Change and Product ROI

From ensuring value in multi-channel marketing (MCM), to defining the monetary value of patient centric activities in a product based business. 3 key objectives on May 12 will ensure you successfully define and deploy your CX campaign.

Registration Process

Click here to register.

Overview

How to take place CX correctly in pharma, sales VS. marketing VS. patient support etc.
Where a customer centric model built around CX creates uplift in product based businesses.
Payer insight on the importance of CX in product diffrentiation.
Cross Industry examples to the strategy applied by RBS & EDF energy
How to create multiple on and offline feedback enviroments that's allow customers to define the changing needs of your CX delivery.


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