The Patient Experience Symposium 2020

The Patient Experience Symposium 2020

POSTPONED DUE TO COVID-19 HEALTH CONCERNS FROM MAY TO SEP 30TH - OCT 2ND


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The Patient Experience Symposium is a gathering of healthcare professionals, patient advocates, practitioners, educators, thought leaders, and patients who are transforming the patient experience, and changing the way people experience healthcare.
Our distinguished faculty provide insights as to what impact the patient experience has on both quality and economic improvements, what role leadership plays in creating the right culture for patient-centered care, and how to identify, evaluate and prioritize innovations that can quickly touch the lives of patients and practitioners.
And, unlike other conferences on this topic, patients share their personal stories, providing a real-world perspective on patient experience. Our attendees leave invigorated and inspired, with new tools and strategies to make patient experience the best it can be!

  • UNDERSTAND THE IMPACT OF THE PATIENT EXPERIENCE FOR BOTH QUALITY AND ECONOMIC IMPROVEMENTS
  • DISCOVER THE ROLE OF LEADERSHIP IN CREATING THE RIGHT CULTURE FOR PATIENT-CENTERED CARE
  • IDENTIFY, EVALUATE AND PRIORITIZE INNOVATIONS THAT CAN QUICKLY TOUCH THE LIVES OF PATIENTS AND PRACTITIONERS

Why You Should Attend
You will leave this event with the knowledge you need to implement best practices to see measurable increases in the patient experience in your healthcare setting.
  • GAIN KNOWLEDGE
Learn from peers and emerging hospital-based leaders. Find answers and solutions to help meet your patient experience improvement goals.
  • STAY AHEAD OF THE TRENDS
What industry trends have you missed or not yet heard about? Understand if reaching and maintaining five-star status is really feasible. Learn how any changes to HCAHPS and CG CAHPS will improve or hurt quality-rating outcomes. Discover the new and unprecedented innovations that help connect patients and their practitioners in deep and profound ways.
  • LOOK INTO THE FUTURE
Technological advancements, innovative disruptions and new facility designs are shaping the future of healthcare and how the patient experience is measured. Talk to entrepreneurial innovators and healthcare pioneers who are spurring on leading ground-breaking changes and improvements.

Who Should Attend?
PATIENT EXPERIENCE
  • Chief Experience Officer
  • Patient Engagement Officer
  • Director of Infection Control
  • Director of Patient Experience
  • Program Manager, Patient Experience
  • Patient Experience Coordinator
  • Member/Patient Experience
  • Director
  • Patient Experience Manager
  • Sr. Patient Experience Rep
  • Patient Experience Project
  • Manager
  • Patient Relations/Patient Experience Project Manager
  • Patient Advocate

EXECUTIVE MANAGEMENT
  • Chief Experience Officer
  • Chief Executive Officer
  • Chief Innovation Officer
  • Chief Nursing Officer
  • Chief Operating Officer
  • Chief Safety Officer
  • Executive Director
  • Chief Quality Officer
  • Hospital Administrator

NURSES
  • Chief Nursing Officer
  • Quality Coordinator (RN)
  • Patient Care Manager
  • Nursing Services Director (RN)
  • Nurse Manager/Head Nurse (RN)

Programme coming soon..

Registration available online here






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