International Patient Experience Symposium 2018

International Patient Experience Symposium

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Under the patronage of Ministry of Health & Prevention, BII is pleased to announce the inaugural launch of International Patient Experience Symposium scheduled for 12th -14th November 2018 in Abu Dhabi (UAE). Emphasizing the paradigm shift towards ‘person-centered care’ and propagating patients to be equal partners of their own care journey; the event will re-imagine the existing care models and help deliver on the strategic promise of experience excellence.

With many healthcare organisations struggling to define what the patient experience really looks like it is important to understand the role that everyone plays throughout the patient’s journey at all levels, from the Hospital CEO to the clinical staff to the receptionist.

The event speakers, all senior-level experts from leading healthcare organizations; will dive deep into evidence based best practices, case studies, and expert insights into technology, tools, and strategies being used right now. No matter where your organization is on the journey to patient experience, you’ll walk away with smart insights, actionable tactics and an imagination full of possibilities to drive your patient experience strategy to the next level.

Central Themes

o Building & Sustain PX Initiatives across the Continuum of Care
o Boost Employee Engagement & Wellbeing to Achieve PX Goals
o Capturing Patient Stories to Transform Delivery of Care
o PX Innovation & Technological Interventions
o Next Level Engagement & Communication at the Heart of PX
o Facility Design Revolution – PX Re-factored

Download the full agenda here

Register online here


Conference fees

End User Delegate Rate
2-days Conference @ USD 899 per head
2-days Conference & Masterclass @ USD 1099 per head

*excluding 5% VAT
*Exclusively for Healthcare providers

Vendor Delegate Rate
2-days Conference @ USD 1999 per head
2-days Conference & Masterclass @ USD 2499 per head
*excluding 5% VAT *Service or technology providers to healthcare industry





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